Terms and Conditions
1. General presentation1.1 These conditions of use are in force and apply, without limitation, to all users of Mission Logement, its related tools and all entities related to Corporation Plex inc. By default, and for reasons of simplification, the masculine gender is applied to all content of the site, and the term Mission Logement will be used to designate Mission Logement, its related tools and all entities linked to Corporation Plex inc.1.2 Mission Logement and its administrators are referred to as “we”. Products and services are referred to as “service”. Any user is referred to as “you”.1.3 By completing your registration, you accept the terms and conditions without limitation or reservation. Without accepting these conditions, you will not be able to use the services, so you must read them carefully and approve them. You acknowledge that your use of Mission Logement services will constitute acceptance of these conditions.1.4 These conditions of use also include the rules relating to competitions according to current Quebec legislation.1.5 By using Mission Logement, you guarantee that:
- All information provided to complete your registration is authentic and correct.
- Your use of Mission Logement does not infringe any law or regulation in force.
- You are 18 years of age or older and are fully capable of understanding and committing to the terms and obligations, affirmations contained in these terms and conditions.1.6 By using Mission Logement you accept that:
- The data used for the calculations and figures presented on the web application are aggregated by Mission Logement, based on information obtained from the CTRL (The Technological Center for Housing Research).
- The data used for the calculations and figures presented on the web application are aggregated by Mission Logement, based on information obtained from the CTRL (The Technological Center for Housing Research).
- The predetermined values in the Mission Logement calculator constitute estimates and may not be the exact values that you will obtain in the actual financing of your projects.
- The user who plans to use this data must do so while being aware that it is only a sampling of the total rental supply when it comes to rent.
- Mission Logement and its officers, administrators and employees would in no way be held responsible for a misinterpretation and/or understanding and/or use of the data displayed, transmitted, or conveyed, whether by one or the other of the tools offered, on the Mission Logement website or via email.1.7 By using all information from Mission Logement and its subsidiaries, you certify that:
- No resale of data and any other forms of monetization based, among other things, on the use of Mission Logement data will be made, with the exception of an agreement formally signed by Mission Logement and its managers;
- Any use of Mission Logement data in the context of professional work, a blog article, a market study or any other form of content will not be permitted without referencing Mission Logement, and without a formal agreement previously signed by Mission Logement and its leaders.2. ResponsibilitiesYou release Mission Logement and its officers, directors, employees, agents, successors and their respective assigns from all damages that you may suffer, and agree not to assert against them any claim arising from your purchases or use of the products. and third party services or merchandise offered on the web application or on third party sites through the web application.All information shared or published by Mission Logement is for informational purposes only. Mission Logement is not responsible for misuse of information on the part of the customer.The news and/or emails shared by Mission Logement and its subsidiaries only represent the personal opinion of the authors; Mission Logement is not held responsible for any loss or damage that may result from unfair or inaccurate information.
Privacy Policy
1.0 COLLECTION OF INFORMATION
Through the survey, Mission Logement may collect the following personal information:
- Your address;
- Your email address;
- Information concerning your citizen profile (Income, household size, family situation, etc.)This information is mainly requested to help your municipality make better decisions. They are also useful for the proper functioning of Mission Logement. More specifically, personal information is collected:
- To provide an optimal level of service to our customers and communications responding to requests for information;
- To understand and analyze the needs and preferences of our visitors and customers;We may ask you for other information as part of our activities, our surveys and for purposes of clarifying the service provided. Where applicable, we will identify the purposes for which this information will be used and we will always ask for your prior authorization (verbal, electronic or written).Any information provided is used only for the stated purpose. If additional use is required, we will notify you, and you will always have the choice whether or not to accept such use to the extent that the use is not essential. Please be aware that each additional use is subject to this entire policy.These tracking allow us to better understand visitor behavior on the tool, in order to improve the user experience. Mission Logement is also able to identify the elements to prioritize in its development, and adjust services and communications according to customer preferences. Finally, in the event of system errors or usage problems, it is easier for Mission Logement to trace the actions that led to these problems, and to make the necessary corrections.1.1 USE OF “COOKIES”Mission Logement uses “cookies” to collect basic information about your computer and its connection to the Internet (for example, the name of the access domain to which you access the Internet, the date and time that you access the web application, etc.). A pixel is also present on the Mission Logement website (Mission Logement.ca). Basically, Mission Logement uses cookies to facilitate your connection to the website, adapt the presentation of the content according to your browser or to evaluate and improve the tool's services.Cookies from third-party providers are also used for analytical purposes, such as the use of pages and sections of the tool and the website, the tokens used and the various events carried out. You can disable non-essential cookies by following your browser's instructions. However, functions may be limited if cookies are deactivated.It is used only to assist in the management and development of the site and for statistical purposes. You can disable “cookies” by following your browser’s instructions. However, functions may be limited if “cookies” are deactivated.1.2 COMMUNICATION OF PERSONAL INFORMATION
We always strive not to share your personal information with third parties. However, there are situations where this can occur, as described below.Most of this sharing is done with our service providers.We work with third-party providers to perform various services on our behalf, such as data analytics, hosting and retention. Below is a non-exhaustive list of these service providers who may process your personal information, accompanied by links to their privacy policies:
Service Provider Name
Stripe
Mailchimp
Ortto
Segment
Mixpanel
La suite Google
Google Analytics
OVH
Siteground
Wordpress
Pipedrive
Carrd
Surveyplanet
Utility of the Service Provider
Billing System
Newsletter and email sending
Organization of promotional campaign sending
Marketing segmentation analysis
Automated communication sending system
Sending of Google forms for survey purposes
Analysis of attendance and click data
Hosting of zipplex3.ca
Hosting of zipplex3.ca
Hosting and provider for zipplex.ca
CRM and user management
Hosting and landing page
Customer surveys
When we transmit your personal information to third party providers, we adopt appropriate precautions to ensure compliance with the guidelines of this Policy. We ensure that these providers take adequate security measures and only use your information for the purposes specified. Once they no longer need your information for these specific purposes, we require that they delete this data. However, in certain situations, we may allow our service providers to retain information in aggregated, anonymous or statistical form that does not directly identify you. We prohibit these providers from sharing your information with unapproved third parties or using it for their personal marketing purposes.Additionally, we may use or disclose your personal information as we believe necessary or appropriate:
- in accordance with applicable law, including laws outside your country of residence;
- in response to legal obligations;
- to satisfy requests from public or government bodies, including those emanating outside your country of residence;
- to protect our operations or those of our associated entities;
- to safeguard our rights, privacy, security, assets, or those of our associated entities, yours or others;
- to enable us to exercise our legal rights or to minimize the harm we may incur.
Additionally, your personal information may be transferred to another entity in the event of a reorganization, merger, sale, partnership, assignment, transfer or other disposition of all or part of our business, brands, affiliates, subsidiaries or other assets.2.0 INTERNATIONAL DATA TRANSFER AND HOSTING
Your personal information is currently stored in Quebec (Canada) and also in the United States by our service providers. Data stored in the United States is subject to different regulations regarding the protection of personal information.It may be disclosed under local laws. Despite this, our actions regarding your information are always governed by this privacy policy.3.0 THIRD PARTY SITES AND SERVICES
This Policy applies only to our services. It does not cover third party sites, products or services. We are not responsible for the privacy practices of third parties and suggest that you read their privacy policies before use.4.0 MANAGEMENT OF PERSONAL INFORMATION
We will process, disclose or retain your personal information for as long as necessary to fulfill the purposes for which it was collected and as permitted or required by law. If you would like to know the retention periods of your personal information, do not hesitate to contact us using the contact details in the “Contact Us” section below.5.0 PROTECTION OF INFORMATION
We have implemented security measures, whether physical, administrative, contractual or technological, to safeguard your personal information, including your payment information, from risks such as loss, theft, unauthorized access, or undue disclosure. We ensure that only employees who need access to your information for their work can access it.However, despite all these precautions, no backup or storage method is foolproof. We cannot therefore guarantee total protection. If you suspect a security breach regarding your interactions with us or the information you have provided to us, contact us immediately using the contact details in the “Contact Us” section below.6.0 RIGHTS RELATING TO YOUR PERSONAL INFORMATION
Upon written request, you can consult the personal information that we have about you and, if necessary, request the necessary corrections, within the framework of what the law allows.To request deletion of an account or your personal information, please complete and send us this form.7.0 INFORMATION ABOUT MINORS
We do not knowingly collect information from anyone under 18 years of age. If you are a minor, do not provide us with your data without parental consent. If you discover that a minor has provided us with their information without consent, notify us via the “Contact Us” section so that we can delete it.8.0 PRIVACY POLICY UPDATE
This Policy is updated according to the date indicated at the top of the page. It can change periodically. In the event of a modification, a notification will be visible on our Services. By providing your information, registering, or using our services after an update, you agree to this updated Policy.9.0 CONTACT US
All comments, questions, concerns or complaints regarding your personal information, this privacy policy or our privacy practices should be directed to the person responsible either:By mail: 372 ch de la Grande-Côte, Rosemère (Qc) J7A 1K6or by filing this form:
© 2024 Mission Logement. All rights reserved.